Safety question?
Check the stop conditions and source/destination rules first.
Read safety Controlled-test support
Useful detail. No private data.
Tell us what you expected, what happened, and which test package you used. Keep recovered files, filenames, paths, reports and credentials out of public issues.
Before posting on GitHub
The app does not automatically attach anything. Do not manually post recovered files, private filenames, mount paths, full extraction reports, credentials or personal information. Use the privacy-safe diagnostic export if diagnostic information is requested.
Frequently asked questions
Clear answers before a scan begins.
Will Drive Rescue Assistant change my original drive?
The current rescue workflow reads and previews the source, then copies selected readable files elsewhere. It does not erase, format, repartition, repair or delete from the source.
Can it recover deleted files?
No. The current version copies files that the operating system can still expose as readable. It does not perform deleted-file recovery or raw-sector carving.
Why do I need a separate destination?
Writing output back to a troubled source can overwrite data or add stress. Choose another drive or folder, preferably on different physical storage.
What if the drive is visible but not mounted?
The app may explain that state, but it cannot copy files until the operating system mounts the volume and exposes readable data.
What if the drive is clicking or repeatedly disconnecting?
Stop and disconnect it. These can be signs of physical failure. Contact a professional data-recovery service instead of repeatedly scanning the drive.
Does the app upload my files?
No. Scanning, previewing, copying, reports and recovery manifests remain local. Files are written only to the destination you choose.
What should I include in a support issue?
Include your operating system and version, the exact test package, what you expected, what happened, and the non-private error wording. Remove private filenames and personal information from screenshots.
Can recovery be guaranteed?
No. Success depends on storage condition, filesystem, encryption, permissions, operating-system support and hardware health.